Resume

Experience

  • Prison Fellowship – Senior Manager, Infrastructure Engineering – 03/2026 to Present – Prison Fellowship is the nation’s largest Christian nonprofit serving prisoners, former prisoners, and their families, and a leading advocate for criminal justice reform. The organization was founded in 1976 by Charles Colson, a former aide to President Nixon who served a seven-month sentence for a Watergate-related crime. Today, Prison Fellowship brings restoration to those affected by crime and incarceration nationwide by facilitating prisoners’ transformation, supporting prisoners’ families and returning citizens, and advocating for a criminal justice system that reflects the God-given dignity and potential of each life. Through an awakening to new hope and life purpose, those who once broke the law are transformed and mobilized to serve their community, replacing the cycle of crime with a cycle of renewal.
  • Greenway Health – Manager, Cloud Operations – 12/2024 to 02/2026 – I led the team behind Greenway Secure Cloud, ensuring reliability, security, and performance for the clinicians and health systems that depended on us. I worked closely with engineering, security, product, and leadership to keep cloud initiatives aligned with business goals. Over time, my role grew to include architecture, shifting my focus from daily operations to designing infrastructure that scales. With deep AWS experience across Windows and Linux, I translated technical decisions for nontechnical stakeholders while shaping the long-term direction of our cloud platforms.
  • Boomi – Systems Engineer – 04/2021 to 09/2024 – I designed and built custom workflows and web applications on the Boomi Flow low-code platform, reducing time-to-market through reusable components and scalable templates. I created dynamic interfaces that worked well across web and mobile platforms, including in offline scenarios with limited connectivity. I owned projects end-to-end, from discovery through deployment, managing timelines, budgets, and risk. I collaborated closely with sales, engineering, and product management to keep solutions aligned with broader strategy. I also mentored peers on architecture and security, and delivered training and documentation to help clients maintain what we built.
  • CompTIA – Subject Matter Expert (SME) – 02/2016 to 02/2022 – I helped develop and refine certification exam content for A+, Network+, and Security+. I wrote, reviewed, and revised questions while validating technical accuracy against current industry standards. Through workshops, I collaborated with other SMEs to evaluate exam structure and interpret psychometric data. I also beta-tested new exam formats to make sure updates reflected emerging technologies. The work supported CompTIA’s reputation for producing respected, high-quality certifications.
  • Fintech – Senior Systems Engineer – 03/2019 to 04/2021 – I led infrastructure initiatives that improved reliability, security, and modernization across the organization. I cut nightly backup failures from roughly 25% to under 1% by deploying Cohesity and restructuring workflows. I rolled out LastPass Enterprise for unified password security, implemented Trend Micro Worry Free for endpoint protection, and introduced Semperis for Active Directory change tracking and backup. I also migrated all on-premises Exchange 2010 mailboxes to Exchange Online by building a new M365 tenant from scratch. On the infrastructure side, I deployed vRealize Operations Manager for improved vSphere oversight. I used Alsid to identify and remediate hidden Active Directory security risks. These efforts raised the company’s security posture and positioned the environment for future growth.
  • ConnectWise – Systems Engineer – 06/2017 to 02/2019 – I managed physical, virtual, and public cloud servers across global data centers, supporting large Azure and AWS environments that hosted critical internal systems. I ran the Active Directory infrastructure, including DNS, DHCP, and Certificate Services. I served as the primary escalation point for complex directory issues. I led the deployment of VMware on AWS to extend the company’s infrastructure into the cloud, supported an Office 365 tenant with over a thousand users, and oversaw OS and application patching across all IT assets.
  • PwC – Manager I, Systems Engineer – 05/2016 to 06/2017 – I deployed IaaS and PaaS services to Azure as part of firm-wide modernization efforts, coordinating with global engineering teams. I managed an Active Directory environment spanning five data centers, ten forests, and twenty-two domains. I contributed to server infrastructure across roughly 2,500 Windows and 400 Linux servers, helping design and implement solutions that met diverse technical requirements. My troubleshooting across both platforms improved system stability and performance for applications used throughout the firm.
  • Greenway Health – Lead Systems Engineer – 08/2011 to 05/2016 – I managed a team of four engineers, handling task assignments, coaching, and performance reviews. I built standardized images for new customer systems to improve deployment consistency and reduce onboarding variability. I oversaw hardware upgrades, patching, and software updates across more than 1,000 Windows and 500 Red Hat servers. I designed a backup solution covering 1,500 customers and 100 terabytes of data, strengthening disaster recovery readiness. I also advanced monitoring and trend analysis across the infrastructure and wrote standard operating procedures that streamlined team workflows.
  • MOSI – Information Technology Manager – 05/2010 to 08/2011 – I designed and implemented a new Active Directory forest, migrating the museum’s entire infrastructure to it. I set up WSUS for centralized patching, deployed Spiceworks for hardware asset tracking, and implemented a WatchGuard UTM appliance for better network protection. I also created policies and procedures for user accounts, technology use, and troubleshooting, then trained staff on them to promote consistency across the organization.
  • Acclaris – System Administrator – 12/2009 to 05/2010 – I designed and deployed a new Active Directory forest, including supporting services such as WSUS, and standardized Group Policy configurations. I implemented a Microsoft Exchange 2007 environment and migrated all corporate users with minimal disruption. I also inventoried software and hardware assets across the organization and created procedures for tracking, documentation, and lifecycle management.
  • T-Mobile – Various
    • System Administrator – 05/2008 to 08/2009 – I managed software deployments across 35,000 workstations nationwide using SCCM and Group Policy. I owned a large Active Directory forest, leading the design and maintenance of the OU structure, site configuration, and Group Policy strategy. I served as an escalation point for first- and second-level support technicians. I maintained the documentation that guided their work. I also contributed to the desktop standards committee, helping define enterprise configurations that improved stability and supportability at scale.
    • Information Technology Administrator – 12/2005 to 05/2008 – I managed hardware and software assets for an 800-seat call center, ensuring systems remained reliable during high-volume operations. I handled second-level troubleshooting of complex issues and documented solutions in knowledge articles, improving resolution times. I also mentored first-level technicians, helping them build the skills to diagnose and resolve more advanced problems.
    • Service Desk Specialist – 11/2004 to 12/2005 – I provided remote troubleshooting for hardware and software issues reported by employees across the company. I managed a large knowledge repository, editing articles to ensure accuracy and consistency, standardizing troubleshooting practices, and reducing recurring issues. I also wrote new standard operating procedures that improved the efficiency of support efforts and helped the helpdesk team handle common requests more effectively.
  • A-R-C – Helpdesk Specialist – 09/2004 to 11/2004 – I was the primary IT support contact, handling a high volume of inbound requests daily. I provided Tier I troubleshooting for more than 50 issues per day and routed unresolved issues to local teams. I maintained SecureID RSA tokens through synchronization, replacement, and lifecycle management. I administered multiple IBM AS/400 mainframe regions, managing password resets, user permissions, and active sessions.
  • ACCENT Marketing – Technology Support Specialist – 01/2002 to 09/2004 – I supported a 300-seat call center with over 300 desktops and 350 users. I managed a Microsoft NT 4.0 domain and migrated it to Server 2003, handling login scripting, user accounts, permissions, and the domain controller. I administered an Exchange server for 200+ users. I maintained the corporate Ghost image, hardware standards, and Group Policies for software distribution. I also handled network infrastructure, including cable installation, patch panel work, router configuration, and badge reader maintenance. I managed the call center’s physical security systems, covering alarm codes, cameras, and vendor coordination. My day-to-day included hardware and software upgrades, routine training, and hands-on troubleshooting across the environment.

Volunteering

  • Nebraska Admirals Association – Webmaster – 01/2026 to Present – I keep the content up to date and ensure the site serves as a reliable resource for members and the public. I handle updates, maintain site functionality, and coordinate with association leadership to promote events and initiatives that support the organization’s mission.
  • Tampa Bay Mensa – Webmaster – 03/2023 to Present – I manage the organization’s website, ensuring its design, content, and infrastructure remain reliable and secure for members across the region. I implemented Cloudflare to improve security and site performance, providing better protection against threats and faster access to resources.
  • Bayside Community Church – Elder, Board of Elders – 01/2023 to Present – I work with fellow board members to shape the church’s spiritual direction and support decisions that strengthen its mission and long-term health. I participate in financial oversight by reviewing budgets, discussing resource allocation, and ensuring the church operates responsibly.
  • New Hope Fellowship of North Idaho – Webmaster – 01/2023 to Present – I keep content up to date and make it easy for the congregation and broader community to find information about services, events, and resources.
  • Bayside Key Homeowners Association – President, Board of Directors – 12/2021 to 12/2024 – I facilitated board meetings and guided the association’s activities. I worked with homeowners, board members, and service providers to address community needs and resolve concerns. I maintained financial accountability by reviewing budgets, monitoring expenditures, and helping the board make informed decisions that protected the community’s long-term interests.
  • Penguicon – Various
    • Director, Board of Directors – 03/2023 to 08/2024 – I contributed to strategic planning and event oversight, helping guide decisions on programming, logistics, and community engagement. I also archived and migrated past Penguicon websites to preserve historical materials and ensure future organizers had reliable access to records and digital assets.
    • IT Officer/Webmaster – 03/2011 to 09/2016 – I managed the convention’s websites and core IT infrastructure. I oversaw G Suite administration, supported internal communication workflows, and ensured staff and volunteers had the tools they needed. I also contributed to strategic planning to strengthen Penguicon’s online presence and expand technical capabilities for attendees and organizers.
  • JediMUD – Administrator – 05/2010 to 06/2024 – I maintained game policies and documentation. I also organized quests, encouraged engagement and collaboration, and mediated disputes to reinforce community standards. The role required strong communication, thoughtful decision-making, and a deep understanding of player behavior and game mechanics.
  • CompTIA – SME Technical Advisory Committee Member – 03/2017 to 02/2022 – I helped shape the strategic direction of certification exam development. I collaborated with other committee members to evaluate exam structure, recruit qualified IT professionals worldwide for development activities, and ensure certification programs kept pace with evolving industry expectations.
  • First Baptist Church of St. Petersburg – IT Consultant – 10/2017 to 03/2019 – I supported the church by maintaining its network, workstations, and collaboration platforms. I managed Office 365 and G Suite services, assisted staff with technical issues, and ensured systems stayed reliable for daily operations and ministry activities.
  • Centerpoint Church – Media Production Associate – 10/2016 to 12/2017 – I managed sound, lighting, and media elements for weekly worship services. I worked with pastoral staff, musicians, and volunteers to maintain consistent production quality, operate equipment, coordinate technical cues, and troubleshoot issues during rehearsals and services.
  • Open Directory Project – Editor – 10/2012 to 03/2017 – I curated content across multiple categories, reviewed submissions, and organized listings to ensure accuracy and consistency. The work involved evaluating websites, applying editorial standards, and communicating with other editors to maintain the directory’s structure and reliability as a global resource.
  • Grove Community Church – Information Technology Administrator – 03/2015 to 10/2016 – I managed the church’s IT infrastructure, including the website, G Suite administration, and sound systems for worship services. I troubleshot technical issues, coordinated updates, and helped staff and volunteers use technology effectively to support the church’s ministries.
  • OpenDNS – Domain Tagging Moderator – 05/2011 to 04/2016 – I reviewed websites to ensure accurate categorization within OpenDNS filtering and security systems. I evaluated content, applied appropriate classifications, and helped maintain a taxonomy that supported safe browsing experiences across many environments.
  • PhishTank – Phishing Analyst – 06/2013 to 03/2016 – I analyzed suspected phishing websites, verified threat indicators, and contributed confirmed data that integrated directly into OpenDNS security systems. The work strengthened protections for individuals and organizations that rely on those services and required consistent documentation and collaboration with the broader security community.
  • Foursquare – Superuser – 06/2011 to 06/2012 – Maintained the accuracy of Foursquare’s location data by updating addresses, correcting venue details, and ensuring entries adhered to style guidelines. I reviewed user submissions, resolved inconsistencies, and helped keep location information reliable for people using the platform for navigation and discovery.
  • Spiceworks – Group Administrator – 05/2011 to 05/2012 – Moderated discussions in the Microsoft Office community, answering member questions and guiding conversations to foster a supportive environment. I encouraged participation so users felt comfortable sharing knowledge and troubleshooting challenges together.

Certifications

  • DisasterReady – MEAL Essentials – 04/2026 – Focused on mastering the Monitoring, Evaluation, Accountability, and Learning framework to drive impact in humanitarian and development projects. Covers systematic data collection for real-time monitoring, rigorous evaluation design, beneficiary feedback loops for accountability, and adaptive learning strategies to improve program outcomes and ensure donor compliance.
  • Coursiv – Master of Canva AI – 04/2026 – Focused on using Canva AI tools to accelerate design, content creation, and visual communication. Covers AI-assisted image generation, layout design, branding support, prompt-driven creative workflows, and practical techniques for producing polished graphics and marketing assets efficiently.
  • New Skills Academy – Life Coaching Certification – 04/2026 – Covers foundational coaching principles, goal setting, active listening, motivational techniques, and client-centered communication. Supports the ability to guide individuals through personal and professional challenges, build actionable plans, and foster meaningful, lasting change.
  • Coursiv – Master of Kling – 04/2026 – Focused on using Kling for AI-generated video creation and visual storytelling. Covers prompt design, scene generation, motion control, image-to-video workflows, and practical techniques for producing engaging video content for creative, marketing, and professional use.
  • NonProfitReady – Board Member Essentials – 04/2026 – Covers the core responsibilities of nonprofit board service, including governance, fiduciary oversight, strategic planning, ethical leadership, and accountability. Reinforces the ability to support organizational mission, guide long-term direction, and contribute effectively as a responsible board member.
  • Forklift Certification Institute – Certified Forklift Operator – 04/2026 – Demonstrates knowledge of forklift safety, operating procedures, load handling, hazard awareness, and workplace best practices. Covers inspection requirements, safe maneuvering, stability principles, and the responsibilities necessary to operate powered industrial trucks safely and effectively.
  • Coursiv – Master of Perplexity – 04/2026 – Focused on using Perplexity for research, summarization, and AI-assisted knowledge discovery. Covers effective prompting, source-guided exploration, answer refinement, comparative research techniques, and practical ways to use AI search tools to improve decision-making and productivity.
  • NonProfitReady – Marketing Essentials – 04/2026 – Covers foundational nonprofit marketing concepts, including audience identification, message development, branding, campaign planning, and outreach strategy. Reinforces practical approaches for increasing awareness, strengthening community engagement, and supporting mission-driven growth.
  • Coursiv – Master of Veo – 04/2026 – Focused on using Veo for AI video generation and creative media workflows. Covers prompt construction, cinematic scene planning, motion-based storytelling, visual iteration, and practical applications for producing high-quality video content with generative AI tools.
  • NonProfitReady – Financial Management Essentials – 04/2026 – Covers key principles of nonprofit financial management, including budgeting, financial reporting, internal controls, cash flow awareness, and fiscal oversight. Supports responsible stewardship of resources and informed decision-making that strengthens organizational sustainability.
  • Coursiv – Master of DeepSeek – 03/2026 – Focused on using DeepSeek AI models for research, writing, analysis, and workflow support. Covers prompt design, structured output generation, reasoning-oriented tasks, automation opportunities, and practical ways to apply AI tools to improve productivity and problem solving.
  • NonProfitReady – Grant Seeking Essentials – 03/2026 – Covers the fundamentals of identifying grant opportunities, aligning proposals with funder priorities, organizing application materials, and supporting the grant development process. Reinforces practical strategies for pursuing funding that advances nonprofit programs and mission goals.
  • Coursiv – Master of Stable Diffusion – 03/2026 – Focused on using Stable Diffusion for AI image generation and creative experimentation. Covers prompt writing, style control, iteration techniques, image refinement, and practical workflows for producing visuals that support design, marketing, and content creation needs.
  • NonProfitReady – Fundraising Essentials – 03/2026 – Covers core fundraising concepts, including donor engagement, campaign planning, relationship building, stewardship, and communication strategy. Supports the ability to strengthen development efforts and build sustainable support for nonprofit mission-driven work.
  • Coursiv – Master of Jasper – 03/2026 – Focused on using Jasper AI for content creation, brand-aligned messaging, and workflow efficiency. Covers prompt design, marketing copy generation, tone consistency, content scaling, and practical applications for using AI to support communications and business productivity.
  • NonProfitReady – Leadership Essentials – 03/2026 – Covers foundational leadership concepts for nonprofit environments, including communication, team development, decision-making, accountability, and mission alignment. Reinforces practical skills that support effective leadership and healthy organizational culture.
  • Coursiv – Master of ChatGPT – 03/2026 – Focused on using ChatGPT to improve productivity, communication, analysis, and creative output. Covers prompt design, workflow integration, structured content generation, task automation, and practical strategies for applying conversational AI effectively across personal and professional use cases.
  • National Healthcareer Association (NHA) – Certified Medical Administrative Assistant (CMAA) – 02/2026 – Validates knowledge of healthcare administrative procedures, patient scheduling, medical records, communication, billing support, and front-office operations. Reflects the ability to support efficient clinical environments while maintaining professionalism, accuracy, and patient-focused service.
  • International Open Academy – Dyslexia Awareness – 02/2026 – Covers the characteristics of dyslexia, its impact on learning and communication, and approaches for supporting individuals in educational and professional settings. Reinforces understanding of inclusive practices and strategies that promote equitable access and meaningful engagement.
  • Montana Fish, Wildlife & Parks – Bear Identification – 02/2026 – Covers the ability to distinguish bear species in the field to support safe and responsible wildlife interaction. Demonstrates understanding of physical characteristics, behavioral cues, and safety protocols relevant to hunting and outdoor activity in bear country.
  • Montana Fish, Wildlife & Parks – Mountain Lion Identification – 02/2026 – Covers the ability to identify mountain lions in the field to support safe and lawful hunting practices. Demonstrates understanding of physical characteristics, habitat behavior, and the safety considerations involved in encounters with large predatory wildlife.
  • New Skills Academy – Life Coaching – 02/2026 – Covers foundational life coaching principles, including goal setting, active listening, motivational techniques, and supporting clients through personal and professional transitions. Reinforces practical skills for building rapport, identifying barriers, and helping individuals develop clarity and accountability toward meaningful change.
  • NonProfitReady – NonProfit Essentials – 02/2026 – Covers the foundational principles of nonprofit organizations, including mission focus, governance, fundraising, program support, and operational effectiveness. Provides a broad understanding of how nonprofit organizations function and sustain mission-driven work.
  • Coursiv – Master of Gemini – 02/2026 – Focused on using Google’s Gemini AI tools for content generation, research, summarization, and workflow support. Covers prompt design, multimodal use cases, information synthesis, structured output creation, and practical ways to apply AI to productivity and decision support.
  • Coursiv – Master of Lovable – 02/2026 – Focused on using Lovable to rapidly build and refine applications through AI-assisted development workflows. Covers product ideation, prompt-driven app generation, iteration, user experience considerations, and practical techniques for turning concepts into working software faster.
  • Coursiv – Master of Midjourney – 02/2026 – Focused on creating high-quality AI-generated imagery with Midjourney. Covers prompt design, style exploration, composition control, iterative refinement, and practical techniques for producing visuals that support creative projects, branding, and digital content development.
  • HIMSS – CAHIMS – 02/2026 – Validates foundational knowledge of healthcare information and management systems, including health IT environments, clinical and administrative workflows, data management, privacy and security standards, and the role of technology in improving patient care and operational efficiency.
  • Coursiv – Master of Claude – 02/2026 – Focused on effective use of Anthropic’s Claude AI models for productivity, analysis, content generation, and workflow optimization. Covers prompt design, responsible AI usage, task automation, structured output generation, and leveraging large language models to enhance business processes.
  • Atlassian – Certified in Cloud Foundations – 01/2026 – Covers cloud architecture principles, user and permission management, security and compliance considerations, and best practices for administering Atlassian Cloud environments. Reflects the ability to manage cloud-based collaboration platforms and support organizational adoption of Atlassian solutions.
  • Linux Professional Institute (LPI) – Linux Essentials – 01/2026 – Covers the Linux operating system, command line usage, basic system administration, file system and process management, networking fundamentals, security concepts, and open source principles. Provides a strong foundation for system administration, DevOps, and infrastructure roles.
  • Freshworks – Freshservice Certified Product Expert – 01/2026 – Demonstrates the ability to set up and scale Freshservice, solve workflow challenges, optimize service management processes, including incident and asset management, and leverage automation and integrations. Reflects proficiency in translating business needs into effective product configurations that improve team productivity and service outcomes.
  • Hurricane Electric (HE) – IPv6 Certified Sage – 12/2015 – Demonstrates advanced IPv6 implementation and configuration skills through Hurricane Electric’s structured, hands-on program. Covers establishing IPv6 connectivity, configuring IPv6-enabled web and email services, setting up forward and reverse DNS with IPv6 records, and validating critical DNS infrastructure.
  • Amazon Web Services (AWS) – AWS Certified Solutions Architect Associate – 09/2025 – Demonstrates the ability to design secure, reliable, and cost-effective solutions on AWS by applying architectural principles that support scalable cloud environments. Covers core AWS services, networking fundamentals, identity and access management, and strategies for building systems that meet both technical and business requirements.
  • CompTIA – Network+ – 09/2025 – Validates a comprehensive understanding of networking concepts, infrastructure, operations, and security. Covers the ability to configure, troubleshoot, and manage both wired and wireless networks, along with familiarity with network protocols, routing, switching, and diagnostic techniques that support stable environments.
  • CompTIA – Security+ – 09/2025 – Demonstrates understanding of core security principles, including network defense, identity management, threat analysis, and risk mitigation. Covers encryption, access control, incident response, and techniques used to protect systems across diverse environments.
  • Agile Education by Scrum Inc. – Registered Scrum Basics – 09/2025 – Covers Scrum principles, roles, and practices with an emphasis on iterative development and continuous improvement. Supports effective participation on Scrum teams by reinforcing transparent workflows, collaborative problem solving, and adaptable planning.
  • CompTIA – Linux+ – 12/2024 – Represents strong capability in administering, configuring, and troubleshooting Linux systems. Covers command line tools, system management, scripting, networking, and security fundamentals. Demonstrates the ability to maintain system stability, automate routine tasks, and support Linux servers in modern infrastructure and cloud deployments.
  • MasterClassManagement.com – Master Certificate in Business Management – 12/2024 – Covers core principles of leadership, organizational behavior, operations, marketing, and strategic planning. Reinforces practical decision-making skills, effective communication, and the ability to coordinate teams and resources across real organizational settings.
  • CompTIA – SecurityX (CASP+) – 07/2024 – Demonstrates advanced competency in enterprise security architecture, risk analysis, incident response, and technical integration across complex environments. Covers cryptography, secure communication, automation, and cloud-driven security models, along with the ability to evaluate and implement solutions that protect mission-critical systems.
  • CompTIA – Cloud+ – 02/2024 – Covers deploying, operating, and troubleshooting cloud environments with a focus on high availability, automation, security, and performance optimization. Includes skills related to virtualization, storage, networking, orchestration, and disaster recovery planning.
  • CompTIA – A+ – 01/2024 – Establishes a strong foundation in IT support, hardware, operating systems, networking basics, troubleshooting, and security fundamentals. Demonstrates the ability to diagnose and resolve technical issues, configure devices and systems, and support users across diverse environments.
  • Microsoft – Security, Compliance, and Identity Fundamentals – 01/2024 – Provides foundational knowledge of Microsoft’s security, compliance, and identity concepts across cloud and hybrid environments. Covers access management, data protection, threat mitigation, and governance practices that support secure and well-managed systems.
  • Amazon Web Services (AWS) – AWS Certified Cloud Practitioner – 09/2023 – Reflects a broad understanding of AWS services, core cloud concepts, security fundamentals, architectural principles, and pricing models. Supports the ability to communicate cloud ideas, assist with cloud planning, and participate effectively in discussions involving AWS adoption or optimization.
  • National Council for Mental Wellbeing – Mental Health First Aid (Adult) – 08/2023 – Demonstrates the ability to recognize signs of mental health challenges, provide initial support, and connect individuals with appropriate resources. Covers risk assessment, crisis response techniques, and communication approaches that promote safety and understanding in both professional and community settings.
  • CompTIA – ITF+ – 04/2023 – Introduces core IT concepts, including basic networking, security, databases, software development, and troubleshooting. Builds familiarity with standard technologies, terminology, and problem-solving approaches used in technical environments.
  • Microsoft – Azure Fundamentals – 01/2023 – Establishes a broad understanding of cloud computing through key Azure services, including compute, storage, networking, and identity. Covers shared responsibility, workload models, cost structures, and governance considerations.
  • Stave & Thief Society – Associate Bourbon Steward – 10/2022 – Demonstrates knowledge of bourbon history, production techniques, maturation, and sensory evaluation. Supports the ability to identify key flavor characteristics, explain the distillation process, and engage others in informed discussions about bourbon culture and craftsmanship.
  • Cicerone Certification Program – Certified Beer Server – 07/2022 – Covers beer styles, brewing processes, proper service standards, and the fundamentals of flavor perception. Reinforces the ability to handle beer correctly, maintain clean draft systems, and describe flavor profiles in a way that supports both education and customer experience.
  • ServSafe / National Restaurant Association – ServSafe Food Handler – 04/2020 – Covers essential principles of safe food handling, sanitation, contamination prevention, and workplace hygiene. Supports maintaining safe food environments through proper storage, temperature control, and cleaning procedures.
  • Microsoft – MCSA Windows Server 2012 – 11/2018 – Represents proficiency in installing, configuring, administering, and troubleshooting Windows Server 2012 environments. Includes experience with Active Directory, networking services, Group Policy, virtualization, and storage solutions.
  • CompTIA – Server+ – 04/2018 – Focuses on server hardware, virtualization, storage, security, and troubleshooting across both physical and virtual environments. Reinforces the ability to deploy, maintain, and optimize server systems that support a wide range of business applications.
  • Cisco Meraki – Certified Meraki Network Operator – 04/2018 – Demonstrates the ability to configure, monitor, and troubleshoot Meraki networking environments using the cloud-based dashboard. Covers wireless, switching, security appliances, and network optimization techniques that support reliable connectivity across distributed environments.
  • AXELOS / PeopleCert – ITIL Foundation – 03/2018 – Covers IT service management principles, including the service lifecycle, value creation, and processes that promote efficient, customer-focused IT operations. Reinforces familiarity with incident management, change management, problem resolution, and continual service improvement.
  • Management and Strategy Institute – Lean Six Sigma White Belt – 02/2018 – Introduces foundational Lean Six Sigma concepts, including waste reduction, process improvement, and data-driven decision making. Supports participation on teams focused on operational efficiency and workflow performance.
  • Online Academies – Autism Awareness Diploma – 01/2018 – Covers essential information about autism, including characteristics, communication styles, sensory considerations, and approaches to support individuals across different settings. Reflects a commitment to practices that promote inclusivity and respectful engagement.
  • CompTIA – Mobility+ – 12/2017 – Addresses mobile device management, wireless technologies, security considerations, and networking principles that support enterprise mobility. Demonstrates the ability to troubleshoot mobile ecosystems, implement secure configurations, and integrate devices into broader organizational networks.
  • VMware – VCP6 Data Center Virtualization – 10/2017 – Reflects strong proficiency in deploying, configuring, and managing VMware vSphere environments with a focus on virtualization, resource planning, and high availability. Covers virtual networking, storage design, host configuration, and performance optimization for stable, scalable data center operations.
  • Thycotic Academy – Privileged Password Security Certification – 09/2017 – Covers privileged access management principles, secure credential handling, and the controls required to protect high-value accounts in enterprise environments. Reinforces awareness of password vaulting, session monitoring, policy enforcement, and risk reduction strategies.
  • Splunk – Splunk Certified User – 08/2017 – Demonstrates the ability to search, analyze, and visualize machine data using Splunk. Covers the fundamentals of Splunk search language, dashboard creation, and data interpretation for environments that rely on log analysis and real-time visibility.
  • EC-Council – Certified Secure Computer User – 08/2017 – Covers cybersecurity fundamentals, threat awareness, safe computing practices, and techniques to protect information in both personal and professional settings. Reinforces knowledge of malware prevention, data protection, secure browsing, and incident response basics.
  • CompTIA – Linux+ (LPI) – 07/2017 – Demonstrates proficiency in administering Linux systems across multiple distributions, including command line operations, user and permission management, package handling, networking configuration, and essential security practices. Developed through a partnership between the Linux Professional Institute and CompTIA.
  • CompTIA – Project+ – 02/2017 – Covers essential project management principles, including planning, execution, communication, risk management, and project lifecycle coordination. Demonstrates the ability to work effectively within structured project frameworks and support teams through documentation, task organization, and collaborative decision making.
  • CompTIA – Storage+ – 01/2016 – Covers storage technologies, data management concepts, and the configuration and maintenance of storage systems in modern enterprise environments. Includes familiarity with SAN and NAS architectures, RAID design, disaster recovery strategies, and capacity planning.
  • VMware – VCP5 Data Center Virtualization – 10/2015 – Demonstrates capability in administering and optimizing VMware vSphere 5 environments, with a focus on virtual machine management, host configuration, networking, and storage integration.
  • CompTIA – Healthcare IT Technician – 08/2015 – Focuses on supporting technology in clinical environments, including electronic health records, workflow integration, and data privacy requirements. Emphasizes security, compliance, and reliability in systems that affect patient care.
  • Microsoft – MCITP Enterprise Administrator (Windows Server 2008) – 07/2015 – Covers advanced administration of Windows Server 2008 environments, including Active Directory, networking services, security policies, and enterprise-level planning. Reflects the ability to design, deploy, and maintain complex Windows-based infrastructures.
  • Microsoft – MCSA Windows Server 2008 – 03/2015 – Covers Windows Server 2008 administration, including system configuration, user and group management, security controls, and troubleshooting fundamentals. Supports the maintenance of reliable server environments and reinforces competence in managing the services that underpin business operations.
  • Online Bible College – Biblical Studies Certificate – 03/2015 – Reflects structured study in biblical interpretation, theology, and Christian living through a program designed to strengthen understanding of Scripture and its practical application. Coursework explores foundational themes across both the Old and New Testaments.
  • World Bible School – Diploma in Biblical Studies – 03/2014 – Awarded upon completion of a comprehensive, self-paced curriculum spanning every book of the Bible. Demonstrates sustained study of biblical history, Christian doctrine, and the interpretive frameworks that guide responsible reading of Scripture.
  • Microsoft – MCITP Enterprise Desktop Administrator (Windows 7) – 11/2013 – Represents advanced capability in deploying, managing, and supporting enterprise-scale Windows 7 environments. Covers imaging and deployment strategies, security configuration, Group Policy management, and troubleshooting practices.
  • VMware – VCA Workforce Mobility – 10/2013 – Reflects foundational knowledge of virtualization and end-user computing technologies with a focus on enabling productive mobile and distributed workforces. Covers hypervisors, virtual machines, networking fundamentals, storage integration, and mobility strategies.
  • VMware – VCA Cloud – 09/2013 – Demonstrates understanding of cloud computing principles within VMware ecosystems, including resource pooling, automation, abstraction layers, and cloud service delivery models. Reflects the ability to discuss cloud strategies and identify practical use cases.
  • VMware – VCA Data Center Virtualization – 09/2013 – Covers VMware data center virtualization concepts, including hypervisor functionality, virtual machine lifecycle management, virtual networking, and storage integration within vSphere environments.
  • Microsoft – MCITP Enterprise Desktop Support Technician (Windows 7) – 07/2013 – Covers diagnosing and resolving complex issues within Windows 7 desktop environments across enterprise settings, including user support, system configuration, security management, and problem analysis.
  • Microsoft – MCSA Windows 7 – 07/2013 – Represents broad competence in administering and maintaining Windows 7 systems through configuration, security management, troubleshooting, and performance optimization.

Education

  • Christian Leaders Alliance – Ordained Minister – 11/2025 – Represents formal preparation for leadership responsibilities in ministry, affirming training in biblical studies, practical ministry skills, and the ability to guide a community with maturity and care. The program emphasizes both theological understanding and readiness for hands-on ministry.
  • Pasco-Hernando State College – Associate of Arts, Liberal Arts – 06/2018 – Provides a broad academic foundation in communication, critical thinking, mathematics, the natural sciences, the humanities, and the social sciences. Structured to align with the Florida State University System, allowing direct transfer into upper-division coursework at four-year institutions without losing academic progress.

Organizations

  • Theodore Roosevelt Association – 10/2025 to Present – I participate in a national organization dedicated to preserving the legacy and public service contributions of President Theodore Roosevelt. The Association promotes historical understanding through educational programs, publications, and preservation efforts highlighting Roosevelt’s leadership and conservation work.
  • Cloud Appreciation Society – 06/2025 to Present – I’m part of a global community that encourages people to observe, study, and appreciate the wide range of cloud formations in our atmosphere. The organization promotes cloud science while inviting members to recognize the artistic and environmental value of the sky.
  • HIMSS – Member – 05/2025 to Present – I engage with a global community dedicated to enhancing healthcare through the effective use of information and technology. Membership provides access to research, educational resources, and events highlighting emerging trends and practical solutions for improving patient outcomes and operational efficiency.
  • ISC2 – Member – 05/2025 to Present – I participate in a global community of cybersecurity professionals dedicated to strengthening information security through education, certification, and sharing of best practices. ISC2 is recognized for developing respected credentials, such as the CISSP, and for advancing security standards across industries.
  • STARFLEET International – 01/2024 to Present – As executive officer aboard the USS Andromeda, I oversee daily operations, coordinate crew efforts, and ensure every mission reflects Starfleet’s core values. My role bridges strategic planning with hands-on leadership, helping Andromeda navigate the unknown while upholding the highest standards of service to the Federation.
  • Mensa America – Member – 04/2008 to Present – I’m a life member of Mensa America, which welcomes individuals who score in the top two percent on standardized intelligence tests. Membership provides access to local, national, and international events, as well as Special Interest Groups that foster discussion and collaboration. Mensa also supports research and education through the Mensa Foundation.
  • VMware User Group (VMUG) – Member – 05/2018 to 05/2025 – I was a member of VMUG, participating in a global community of professionals who shared best practices and real-world experience with VMware products. The group provided access to events, webinars, and a broad network of IT practitioners, creating ongoing opportunities to deepen my understanding of virtualization and cloud technologies.

Honors/Awards

  • Governor of Nebraska – Nebraska Admiral – 05/2024 – I was commissioned as a Nebraska Admiral, the highest honorary title granted by the Governor, and part of the long-standing tradition known as the Great Navy of the State of Nebraska. The title is awarded to individuals who have demonstrated meaningful service that benefits the people and communities of Nebraska.
  • World Record Holder – Guinness World Records – 03/2013 – I participated in a Guinness World Records event recognizing the largest online Secret Santa game, organized through redditgifts.com. The effort brought together 44,805 participants from around the world between November 2012 and February 2013.
  • Governor of Kentucky – Kentucky Colonel – 08/2012 – I was commissioned as a Kentucky Colonel, the Commonwealth of Kentucky’s highest honorary title. The commission reflects a tradition of acknowledging individuals who demonstrate a commitment to service, leadership, and community engagement. Kentucky Colonels serve as ambassadors of goodwill through the Honorable Order of Kentucky Colonels.
  • OpenDNS – SysAdmin of the Year – 07/2011 – I received the OpenDNS SysAdmin of the Year award in the Shoestring Budget category, recognizing system administrators who demonstrate excellence in maintaining and securing IT environments under significant resource constraints. The award recognized creative, practical solutions to complex challenges amid rapidly evolving digital threats.
  • Time Magazine – Person of the Year – 12/2006 – Time’s 2006 Person of the Year was a collective recognition of millions of individuals who shaped the early era of user-generated content and transformed the internet into an interactive platform. As part of that group, I contributed to the broader movement that shifted the web from a passive experience into one driven by creativity and collaboration.